Accessibility Statement

Last reviewed: 17 March 2025

JustPay Group is committed to ensuring digital accessibility for all users, regardless of ability or technology. We are continually working to improve the user experience for everyone and applying relevant accessibility standards to ensure equal access to our services.

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Our Commitment

We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for disabled people and more user-friendly for everyone.

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Measures We Take

To ensure accessibility, we have taken the following measures:

- Used clear and straightforward language throughout the website.

- Ensured that text has sufficient contrast against background colours.

- Designed all pages to be navigable using a keyboard.

- Provided alternative text for all meaningful images.

- Used appropriate headings and semantic HTML to improve screen reader compatibility.

- Regularly tested our site using accessibility tools and screen readers.

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Ongoing Efforts

Accessibility is an ongoing priority at JustPay Group We regularly review our website and content to identify and resolve potential accessibility barriers. We also provide training for our team to promote awareness of inclusive design practices.

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Cyber Essentials

As part of our wider commitment to online safety and trust, JustPay Group is actively working towards Cyber Essentials Certification. This UK Government-backed scheme helps protect our systems and users against common cyber threats. Achieving this certification will further demonstrate our dedication to data security, digital responsibility, and safeguarding user information.

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Feedback and Contact Information

If you encounter any issues accessing any part of this website or need information in an alternative format, please get in touch:

Email: support@justpaygroup.co.uk

Telephone: 0208 0669 6849

Postal Address: PO Box 512 | Sutton | SM1 9QZ

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We aim to respond to accessibility feedback within 3 working days.

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Third-Party Content

While we make every effort to ensure accessibility across all aspects of our website, there may be third-party applications or content embedded that are not fully accessible. We encourage these providers to support accessibility, and we welcome your feedback to help us improve the overall user experience.

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